Privacy Policy for OnPaige.com

Effective Date: 8/1/2025
Last Updated: 8/1/2025

Quick Privacy Overview

At OnPaige, we respect your privacy and are committed to protecting your personal information. Here’s what you need to know:

• We collect only the information necessary to provide our AI marketing services
• We never sell your personal information to third parties
• You can delete your account and data at any time
• We use industry-standard security measures to protect your data
• We honor Global Privacy Control signals and opt-out requests
• Questions? Contact privacy@onpaige.com

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1. Introduction and scope

OnPaige.com (“OnPaige,” “we,” “us,” or “our”) operates an AI-powered marketing platform providing content generation, social media content creation, SEO analysis, and SEO research services. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website, services, and AI tools.

By using OnPaige, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Google API Services Limited Use Disclosure:
The use of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

2. Information we collect

Information you provide directly

Account Information:

• Name and email address
• Company name and business information
• Password (encrypted and secured)
• Billing and payment information (processed securely by our payment processors)

Content and Service Data:

• Content you create, generate, or upload using our AI tools
• Marketing campaigns and strategies you develop
• SEO keywords and research data
• Documents saved to Google Drive through our integration

Communications:

• Support requests and correspondence
• Feedback and survey responses
• Marketing preferences and opt-out choices

Information collected automatically

Usage Information:

• Features used and time spent on our platform
• AI tool interactions and generation history
• Click patterns and navigation paths
• Search queries within our platform

Device and Technical Information:

• IP address and approximate location
• Browser type and version
• Operating system and device type
• Cookie identifiers and tracking technologies

Google Account Data (when authorized):

• Google Drive files you choose to access or save
• OAuth profile information (name and email)
• File metadata for documents you process

Sensitive personal information

We may collect sensitive information only with your explicit consent:

• Racial or ethnic origin (if included in content you provide)
• Health information (if included in marketing content)
• Biometric data (not collected unless specifically authorized)

For residents of Virginia, Colorado, Connecticut, and Utah, we require opt-in consent before processing sensitive personal information.

3. How we use your information

We process your personal information for the following purposes:

Providing our AI marketing services

• Generate content based on your inputs and preferences
• Analyze SEO performance and provide recommendations
• Save and retrieve documents from Google Drive
• Process payments and manage subscriptions

Improving and personalizing our platform

• Train and improve our AI models (with anonymized data)
• Customize content recommendations
• Develop new features based on usage patterns
• Conduct A/B testing and performance optimization

Communications and support

• Send service updates and important notifications
• Respond to support requests and inquiries
• Provide tips and best practices for using our tools
• Send marketing communications (with your consent)

Legal and security purposes

• Comply with legal obligations and regulations
• Prevent fraud and unauthorized access
• Enforce our terms of service
• Protect rights and safety of users and others

4. AI and automated decision-making

How our AI works

Our AI marketing tools analyze your content, website performance, and industry data to provide personalized recommendations. The AI uses machine learning to identify patterns and suggest improvements to your marketing strategies.

AI Processing Activities:

• Content generation for blogs, social media, and marketing copy
• SEO analysis and optimization recommendations
• Automated campaign performance monitoring
• Keyword research and content suggestions
• User behavior analysis and personalization

Your rights regarding AI processing

You have the following rights related to our AI systems:

• Opt-out: Disable AI features in your account settings
• Human review: Request human oversight of automated decisions
• Explanation: Request details about how recommendations were generated
• Data control: Choose whether your data can improve our AI models

AI limitations and accuracy

Our AI tools assist with marketing decisions but may produce inaccurate or incomplete results. We strongly recommend:

• Reviewing all AI-generated content before publication
• Having qualified professionals evaluate AI recommendations
• Testing AI suggestions before full implementation
• Adding appropriate disclaimers for AI-assisted content

Content ownership

• You own content you create using our AI tools
• AI-generated content without human input cannot be copyrighted
• You are responsible for the accuracy and legality of published content
• We recommend clearly disclosing when content is AI-assisted

5. Google Drive integration and API use

What Google data we access

When you authorize our Google Drive integration, we access:

• Files you explicitly choose to process or save
• Basic profile information for account identification
• File metadata necessary for service functionality

How we use Google data

We use Google API data solely to:

• Save generated content to your Google Drive
• Retrieve documents for AI processing as you direct
• Maintain integration functionality
• Provide customer support for integration issues

Google data limitations

• We limit use to providing visible features in our application
• We don’t use Google data for advertising or marketing
• We don’t allow unauthorized human access to your Google data
• We never sell or transfer your Google data to third parties

Your control over Google data

• Revoke access anytime through Google Account settings
• Disconnect integration without affecting your OnPaige account
• Request deletion of cached Google data
• Maintain full ownership of your Google Drive content

6. Data sharing and third parties

We share your information only in these circumstances:

Service providers

We work with trusted third parties who help us operate our platform:

• Payment processors (Stripe, PayPal) for billing
• Cloud hosting (AWS, Google Cloud) for infrastructure
• Analytics providers (Google Analytics) for insights
• Customer support tools for assistance
• Email services for communications

All service providers must sign data processing agreements and maintain appropriate security measures.

Legal requirements

We may disclose information when required by:

• Court orders or legal processes
• Government agencies or regulatory bodies
• Law enforcement investigations
• Protection of legal rights and safety

Business transfers

If OnPaige is involved in a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before any transfer and ensure continued protection.

With your consent

We may share information for other purposes with your explicit consent.

Sale of personal information

We do not sell your personal information. We may share data for targeted advertising, which some states consider a “sale.” You can opt out using the “Do Not Sell or Share” link in our footer.

7. Your privacy rights

Rights for all users

Regardless of location, you have the right to:

• Access: Request a copy of your personal information
• Correction: Fix inaccurate or incomplete data
• Deletion: Request removal of your personal information
• Portability: Receive your data in a portable format
• Opt-out: Stop receiving marketing communications

State-specific rights

California residents (CCPA/CPRA):

• Right to know categories and sources of data collected
• Right to limit use of sensitive personal information
• Right to opt-out of “sale” or “sharing” for advertising
• Right to non-discrimination for exercising rights

Colorado, Connecticut, Virginia residents:

• Right to opt-out of profiling and automated decisions
• Right to appeal privacy rights decisions
• Additional consent requirements for sensitive data

Other state residents: As of 2025, residents of Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, and Utah have similar rights under state privacy laws.

How to exercise your rights

Submit requests through:

• Email: privacy@onpaige.com
• Account settings: Privacy dashboard
• Phone: [Phone number]

We will respond within 30 days (45 days for complex requests). We may need to verify your identity before processing requests.

Universal opt-out mechanisms

We honor Global Privacy Control (GPC) signals as valid requests to:

• Stop selling your personal information
• Opt out of targeted advertising
• Cease cross-context behavioral advertising

Enable GPC using browsers like Firefox, Brave, or DuckDuckGo.

8. Cookies and tracking technologies

Types of cookies we use

Essential cookies: Required for website functionality and security
Analytics cookies: Help us understand website usage and improve services
Marketing cookies: Enable personalized advertising and retargeting
Preference cookies: Remember your settings and customizations

Managing cookies

Control cookies through:

• Browser settings and privacy controls
• Our cookie preference center
• Industry opt-out tools at www.aboutads.info/choices
• Platform controls (Google Ads, Facebook)

Disabling certain cookies may affect website functionality.

Do Not Track signals

We recognize Do Not Track browser settings. When enabled, we limit data collection for advertising while maintaining essential functionality.

9. Data security and retention

Security measures

We implement comprehensive safeguards including:

Technical protections:

• TLS 1.3 encryption for data in transit
• AES-256 encryption for data at rest
• Multi-factor authentication
• Regular security audits and testing

Administrative safeguards:

• Employee training and background checks
• Access controls and confidentiality agreements
• Incident response procedures
• Regular policy updates

Physical security:

• Secure data centers with 24/7 monitoring
• Restricted access with biometric controls
• Environmental and fire suppression systems

Data retention periods

We retain information only as long as necessary:

• Account data: While account is active plus 3 years
• Usage data: 2 years for analytics
• Support communications: 3 years for quality assurance
• Payment records: 7 years for tax compliance
• Marketing data: Until you opt out
• Google Drive cache: 30 days after disconnection

Data breach response

If a security incident occurs, we will:

• Investigate immediately to determine scope
• Notify affected users within 72 hours
• Inform relevant authorities as required
• Provide clear information and protective steps
• Offer credit monitoring when appropriate

10. International data transfers

If you’re outside the United States, your data may be transferred to the US. We ensure adequate protection through:

• Standard contractual clauses
• Appropriate safeguards for data protection
• Compliance with international frameworks

11. Children’s privacy

Our services are not intended for users under 16. We do not knowingly collect information from children under 16. If we discover such collection, we will delete the information immediately. Parents who believe we have collected their child’s information should contact privacy@onpaige.com.

12. Marketing and communications

Email marketing

We may send promotional emails about our services with your consent. All marketing emails include:

• Clear identification as advertisements
• Our physical address
• Unsubscribe links honored within 10 business days
• No transfer of emails after unsubscribe

Behavioral advertising

We may use your browsing behavior for personalized ads through:

• Tracking interactions across our website
• Creating interest-based profiles
• Sharing with advertising partners
• Cross-device tracking for consistency

Opt out through browser settings or www.aboutads.info/choices.

13. Accessibility

This privacy policy is designed to be accessible to all users. If you need assistance accessing this information, contact accessibility@onpaige.com. We maintain WCAG 2.1 Level AA compliance standards.

14. Updates to this policy

We may update this policy to reflect changes in our practices or legal requirements. We will:

• Post updates on our website
• Notify you of material changes via email
• Require renewed consent for expanded data use
• Maintain archives of previous versions

15. Contact information

For privacy questions, concerns, or requests:

Email: privacy@onpaige.com
Data Protection Officer: dpo@onpaige.com
Google API Concerns: api-privacy@onpaige.com
Phone: 866-391-5001

Mailing Address:
OnPaige.com
13762 Harper Street
Santa Ana, CA 92703

How to file a complaint

If you have concerns about our privacy practices:

1. Contact our privacy team at privacy@onpaige.com
2. File a complaint with your state attorney general
3. Contact the FTC at ftc.gov/complaint

We are committed to resolving privacy concerns promptly and fairly.

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Effective Date: This privacy policy is effective as of 8/1/2025 and supersedes all previous versions.